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    Organizational Development and Change

    Track:Special Track Int. Human Resources Management
    Follow-up / Interfaces:HR Policies and Tools
    Pre-requisites:Pre-reading and preparation tasks
    Didactics:

    Lecture, case studies, individual tasks, plenum discussions, E-learning platform
    Exam:Written exam
    ECTS points:3
    Lecturer:Dr. Katrin Winkler

    Aims and objectives:

    The only constant element in today’s economic world is change. It is not only the most frequent phenomenon in organizations, but it is also the most difficult as many change efforts in organizations fail. The change goals, e.g. to increase the effectiveness of processes or systems or to create synergies are frequently unmet even though on paper the efforts look very interesting and effective. The endeavour fail, not due to the plans or nicely set presentations but because the human factor has not been taken into consideration. The high complexity of change processes and the multiple challenges need the implementation of long-term holistic concepts and a strong commitment of managers and leaders within the organization. Organizational development and change management are core elements of today’s management job descriptions. This module aims at creating an understanding of change and organizational development processes. Based on case studies which address multiple perspectives of organizational change, the topics will be reflected from a theoretical and practical point of view. Special attention will be given to the role of leadership in the context of change management and organizational development.

    General learning objectives:

    Graduates are capable of managing the behavioural changes of their stakeholders based on their knowledge on human communication and change management.
    Graduates are convinced that trying first to analyse a business problem, than to apply theoretical concepts and bench-marked ideas to develop a problem solution, and finally implementing the solution in a change oriented manner is the key approach for any kind of business & management task.

    Detailed learning outcomes:

    • Reflect on the need for change in the current economic climate
    • Gain a general understanding of organizational change and development concepts
    • Develop an understanding of possible change instruments and their field of use
    • Reflect on different leadership styles and their importance in a change process
    • Apply change concepts to a real case example and transfer this knowledge to their own working environment

    Course textbook: 

    Provided handouts, especially collection of articles (“Reader”), pre-reading material. 

    Content: 

    1. Basics of organizational development and change 

    • Introduction to organizational development and change
    • Typical cases for change and organizational development
    • Transforming organizations: Why companies fail 
    • Organizational development and change in the context of mergers and acquisitions 
    • The role of leadership 

    2. Managing change 

    • Theoretical framework on organizational development and change
    • The psychology of change – Creating acceptance
    • Enhancing the sustainability of the change project – implementation strategies 

    3. Shaping the organization during mergers and acquisitions 

    • The case for mergers and acquisitions
    • Communication strategies and tools 
    • Success factors of change concepts in the context of mergers and acquisitions 

    4. Leadership and change 

    • The role of leadership in change processes
    • Communicating the vision
    • Empowering employees 

    5. Change management tools and instruments

    • Overview on multiple tools and instruments which support change processes in organizations 

    6. Creating a learning organization

    • Needs for a learning organization 
    • Knowledge management as a basis for the development of a learning organization 
    • Individual and organizational learning processes 

    7. Organizational culture and change processes 

    • The concept of culture – what is a company culture
    • The influence of organizational culture on change processes
    • Values and norms within organizations 

    Recommended supplemental readings: 

    John, P. Kotter (1996). Leading Change. Harvard: Harvard Business School Press. 

    Peter. M. Senge. (2006). The Fifth Discipline: The Art and Practice of the Learning Organization. Crown Business.

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